Dubai, known as one of the world’s leading business and tourism hubs, continues to attract multinational companies, investors, and tourists every year. With this massive growth comes an increasing demand for customer service clerks and sales associates, making it one of the top professions in demand across the UAE.
The great news for international job seekers is that many companies in Dubai are now offering visa sponsorship for customer service clerk roles in 2025. This means foreigners can secure stable jobs in Dubai’s thriving retail and service sector without needing advanced degrees or years of experience. If you have basic English, computer skills, and a customer-focused attitude, this could be your golden opportunity.
Job Details
- Job Title: Customer Service Clerk
- Country: Dubai, UAE
- Hiring: 25 positions available
- Experience Required: Minimum 1–2 years in customer service, retail, or sales
- Education: High School Diploma (degree preferred but not mandatory)
- Visa Sponsorship: Yes
- Salary Package: AED 3,000 + Overtime (bonuses and commissions possible)
- Contract Duration: 2 years (extendable)
- Duty Hours: 8–12 hours/day (candidate’s choice)
- Accommodation: Free, provided by the employer
- Transportation: Free, provided by the company
- Medical Coverage & Insurance: Yes, as per UAE labor law
- Mode of Hiring: Test + Interview
- Age Limit: 21–40 years
- Selection Guarantee: High (100% for qualified applicants)
Requirements for Customer Service Clerk Jobs in Dubai (2025)
While this is a semi-skilled position, employers expect candidates to meet certain criteria:
- High school diploma or equivalent (degree in retail or sales is a plus).
- At least 1 year of experience in sales, retail, or customer service.
- Proficiency in basic English communication.
- Familiarity with MS Office (Word, Excel, Outlook, etc.).
- Strong interpersonal and customer relationship management skills.
- Target-driven, self-motivated, and able to handle customer queries confidently.
- Excellent time management and organizational skills.
- Positive, can-do attitude with good negotiation and problem-solving abilities.
Key Responsibilities of a Customer Service Clerk
Working as a customer service clerk in Dubai means being the frontline representative of the company. Your duties may include:
- Greeting customers and providing information about products and services.
- Answering customer inquiries via phone, email, and in person.
- Recording orders, handling payments, and updating customer accounts.
- Troubleshooting complaints and escalating issues when necessary.
- Promoting company services and newly launched products.
- Maintaining the cleanliness and organization of reception or service areas.
- Reporting theft, violations, or customer issues to supervisors.
- Participating in training sessions to improve service delivery.
Benefits of Customer Service Clerk Jobs in Dubai with Visa Sponsorship
- Visa sponsorship – smooth relocation process for foreigners.
- Attractive Salary Package – AED 3,000/month + overtime.
- Free accommodation & transport.
- Medical insurance and healthcare coverage provided by the company.
- Job security with a renewable contract.
- Opportunity for permanent residence if performance is strong.
- Career growth – sales clerks can move into supervisory or managerial roles.
- Employee rights protected by Dubai labor law.
Related: Berries Picking Jobs in Switzerland for Foreigners
Average Salary of Customer Service Clerks in Dubai (2025)
According to recent reports, the average salary for customer service clerks in Dubai ranges between AED 2,800 – 4,000 per month. This company offers a base salary of AED 3,000 with added commissions, bonuses, and overtime pay, making it highly competitive compared to market averages.
Where Are Customer Service Clerks Needed the Most in Dubai?
Customer service clerks are essential in almost every sector of Dubai’s economy, including:
- Retail chains and supermarkets
- Telecom franchises
- Banks and insurance companies
- Hospitality industry (hotels, restaurants, cafes)
- Call centers
- Corporate offices
- Service-based companies
How to Apply for Customer Service Clerk Jobs in Dubai with Visa Sponsorship (2025)
Step 1: Prepare Your Documents
- Updated CV/Resume
- Passport copy (valid)
- Educational certificate(s)
- Work experience certificate (if any)
Step 2: Search Job Portals
Some of the best platforms to find sponsored customer service clerk jobs include:
- Indeed UAE
- Glassdoor
- GulfTalent
- Bayt
Step 3: Apply Directly
- Create an account on these platforms.
- Set up job alerts for “Customer Service Clerk Jobs in Dubai with Visa Sponsorship.”
- Submit applications with your CV and cover letter.
- Clearly state your interest in visa sponsorship.
FAQs
1. Do I need a degree for customer service clerk jobs in Dubai?
No, only a high school diploma is required. A degree in business or sales is a plus.
2. Can women apply for these jobs?
Yes, both male and female candidates are encouraged to apply.
3. Do these jobs lead to permanent residence in Dubai?
Yes, if you perform well, your visa can be extended, and permanent roles are possible.
4. Is English mandatory?
Yes, basic English is required. Arabic skills are an advantage but not mandatory.
5. What is the age limit?
Most employers accept candidates between 21–40 years old.
Related: Caregiver Jobs in UK with Visa Sponsorship
Final Thoughts
In 2025, Customer Service Clerk Jobs in Dubai with Visa Sponsorship are one of the best opportunities for foreigners seeking stable, well-paying, and growth-oriented work in the UAE. With minimal entry barriers, a competitive salary, and added benefits such as free accommodation, healthcare, and visa sponsorship, this role is ideal for individuals with basic English and customer service skills.
If you’re ready to start your career in Dubai’s thriving retail and service industry, apply today and take the first step toward building your future in the UAE.